Delivery Information

Here is the Delivery Information content:

**Delivery Information**

Thank you for shopping with us. We are committed to providing you with a smooth and reliable delivery experience. Please review the details below regarding shipping costs, processing times, and delivery coverage.

**Shipping Cost**
A flat shipping fee of **1.99 USD** applies to all orders. This rate is standard regardless of the size or weight of your purchase, ensuring transparency and affordability for every customer.

**Processing Time**
Orders are processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email once your order has been shipped.

**Shipping Carrier & Delivery Time**
We ship via trusted international carriers. Estimated delivery time is typically **7–15 business days** depending on your location and customs clearance. Please note that remote areas may experience longer transit times.

**Order Tracking**
Once your order is dispatched, a tracking number will be provided via email. You can use this number to monitor your shipment’s progress online.

**Customs & Duties**
International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the buyer and are not included in the shipping fee. Please check with your local customs office for more information.

**Shipping Address**
Please ensure your shipping address is accurate and complete. We are not responsible for lost or delayed packages due to incorrect or incomplete address information.

**Lost or Damaged Packages**
If your package is lost or arrives damaged, please contact us immediately at **eel@chromeheartsonlineearring.com** or call **+86 19501306587**. We will assist you in filing a claim and resolving the issue as quickly as possible.

**Company Information**
No. 2588, Huangxing Road, Changsha, Hunan Province, China
Email: eel@chromeheartsonlineearring.com
Phone: +86 19501306587

We appreciate your understanding and thank you for choosing us.